YooRecipe potential bugs: how to trouble shoot
It might happen that despite our thorough tests you found a bug. Here are the good pratices to help us solve your issue.
YooRecipe TroubleShooting
Mainly, bugs can find their sources in database, in source code, in technical requirements and in javascript
Is it a javascript error?
All web browsers show you minimum information about errors they encounter. When Javascript code breaks down, you can get a message from browser console.
Is it a database error?
In Joomla, database errors can be displayed at screen or in debug console
Steps to follow
- First, gather maximum technical information:
- YooRecipe version
- Can be found in Extensions > Manage
- Joomla version
- System > System Information
- PHP version
- System > System Information > PHP Settings
- mySQL version
- System > System Information
- Then, turn your server on debug mode, maximum error reporting
System > Global Configuration > System > Debug Settings AND System > Global Configuration > Server > Error Reporting - Reload the concerned page
- Copy paste the error message in your forum post
Tip! Posting these information in forum helps us identifying your bug faster. By doing so, you get solutions faster.
